Last Updated: 12-01-2024
Thank you for choosing Tk Choices! Our Shipping and Service Policy is designed to provide you with clear information about our shipping procedures, delivery times, and the services we offer. Please read the following carefully to ensure a smooth shopping experience.
Shipping Information:
1. Processing Time:
- Orders are typically processed within 1-3 business days from the date of purchase.
- Processing time may be affected by holidays or high order volumes.
2. Shipping Methods:
- We offer standard shipping services for most orders.
- Expedited shipping options may be available for select products, providing faster delivery.
3. Shipping Locations:
- We currently ship to Pakistan.
- Please ensure accurate shipping details are provided to avoid any delivery issues.
4. Shipping Costs:
- Shipping costs are calculated at checkout based on the destination and the weight of the items.
- Free shipping may be available for qualifying orders or promotions.
5. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- Track your order through our website or the carrier’s online tracking system.
Delivery Times:
1. Standard Shipping:
- Estimated delivery times for standard shipping are 3 to 7 working days
- Delays may occur due to unforeseen circumstances or during peak seasons.
2. Expedited Shipping:
- Expedited shipping options, if available, will provide a faster delivery timeline.
3. International Shipping:
- International delivery times vary based on destination and local customs processes.
- Customers are responsible for any customs duties or taxes.
Service Policies:
1. Order Changes:
- Contact us immediately if you need to make changes to your order.
- Once an order is processed, changes may not be possible.
2. Order Cancellation:
- To cancel an order, please contact us within 24 hours of purchase.
- Cancellations after processing may be subject to a restocking fee.
3. Damaged or Defective Items:
- Notify us within [insert number] days of receiving damaged or defective items.
- Provide photos and details for prompt resolution.
4. Returns:
- Refer to our Return and Refund Policy for information on returns and eligibility.
- Customers are responsible for return shipping costs.
5. Customer Support:
- Our customer support team is available to assist you with any inquiries.
- Contact us at +923325446762 or email us at admin@tkchoices.com for assistance.
6. Feedback and Reviews:
- We value your feedback! Feel free to share your experience through reviews on our website.
We appreciate your trust in Tk Choices. If you have any questions or need further assistance, please do not hesitate to contact us. Happy shopping!